

Geniux
FAQ
Geniux
FAQ
Geniux Made For Support

๐ง TECHNOLOGY EXPERTISE
GENIUX delivers tailor-made digital solutions that seamlessly integrate into your business ecosystem.
Our core technological services include:
AI-powered analytics and predictive machine learning models to unlock data-driven decision-making
Strategic business intelligence and real-time performance dashboards for operational visibility
Cross-platform mobile and web application development for scalable and responsive digital experiences
ERP and ETL systems integration to harmonize enterprise data workflows and accelerate process automation
DevOps strategy, CI/CD pipelines, and cloud-native architectures for agile and resilient infrastructures
Custom software development designed to address sector-specific challenges with precision and adaptability
๐๏ธ ENGINEERING EXCELLENCE
Beyond digital, GENIUX offers advanced engineering services that blend simulation, modeling, and industrial know-how.
Our engineering capabilities include:
3D CAD/CAE design, finite element simulations, and digital twin engineering to optimize product lifecycle and performance
Electromagnetic field modeling, electrical infrastructure design, and automated control systems for high-reliability systems
Mechanical system simulation, including stress analysis, vibration testing, and thermal dynamics modeling
Embedded systems engineering for smart devices, sensors, and industrial IoT applications
Energy systems engineering, including grid integration, power flow analysis, and renewable energy modeling
Interdisciplinary prototyping and co-design, integrating mechanical, electrical, and software components for seamless system innovation
GENIUX delivers sector-specific value across diverse industries:
Retail, FMCG, and customer-centric platforms
E-commerce, warehousing, and supply chain logistics
Telecoms and energy networks
Media, digital content, and ad tech
Financial services, insurtech, and compliance-driven ecosystems
Public administration and smart infrastructure programs
Our data strategy leverages advanced machine learning, neural network forecasting, and automation to transform raw data into predictive intelligence.
We prioritize:
Realtime analytics dashboards
Strategic KPI tracking and visualization
Scenario modeling and root cause analysis
Seamless integration with your existing BI stack
We bring together engineering expertise with simulation-based design and optimization.
Key capabilities:
Digital twin models for system replication and validation
Thermal, mechanical, and electrical simulations
CAD/CAE design to accelerate R&D cycles
Energy-efficient prototyping and ESG-aligned engineering
Etc..
Yes. We design, build, and maintain scalable mobile applications.
Our services include:
Native (Swift, Kotlin) and cross-platform (Flutter, React Native) development
UX/UI design based on behavioral heuristics
Backend integration with secure APIs
Deployment via AWS, GCP, or Azure
Performance monitoring and crash analytics
Simply visit geniux.co and click โRequest a Demo.โ
Youโll be contacted within 24 hours by a consultant to define your scope, receive a project roadmap, and launch within 72 hours.
Clients working with GENIUX report measurable growth within the first months:
+27% ROI on marketing campaigns
+22% increase in active user retention
+19% uplift in monthly revenue through optimization
+31% conversion boost in e-commerce flows
+40% reduction in manual workflows through automation
+15% customer acquisition in new international markets
We deliver real-time performance metrics using:
Custom dashboards accessible via client portal
Weekly/monthly reports aligned to OKRs
Periodic strategic review sessions
ROI forecasting and optimization insights
We maintain a strong R&D function and technology scouting program.
Areas of focus include:
Generative AI (LLMs, multimodal transformers)
Serverless and edge computing
Sustainable digital engineering
Semantic search and graph architecture
AI operations (AIOps) for IT automation
Yes, we conduct interactive training for enterprise clients on:
AI and machine learning foundations
Data governance and AI ethics
DevOps and agile transformation
Cloud-native development
Engineering simulation and 3D modeling
Yes. We partner with a global network of elite freelancers across:
AI/ML and data analytics
Full-stack development
CAD, CAE, and simulation engineering
Cloud and DevOps orchestration
UX/UI, product, and interaction design
Freelancers go through a 5-stage vetting process:
Portfolio and skill assessment
Domain knowledge test and interview
Platform onboarding and tool access
Secure workspace provisioning
Task and milestone assignment via our project hub
High-quality international assignments Guaranteed, milestone-based payouts.
Access to a community of experts
Continuous training and certification paths
Legally sound contracts and NDAs
Submit your application via geniux.co/freelance.
Our talent managers will review and contact qualified applicants based on project demand.
GENIUX ensures a seamless onboarding experience:
Discovery session and goal alignment
Technical audit and requirements documentation
Delivery of a project proposal and contract
Client portal setup and project kickoff
Clients: 1โ3 business days
Freelancers: 24โ48 hours after approval
We combine automated workflows (checklists, onboarding bots, account setup) with personalized support from a dedicated onboarding manager for a fully guided experience.
Yes. Our data infrastructure adheres to:
EU GDPR and US CCPA regulations
Encryption (AES-256), MFA, and secure data zones
Privacy by Design and regular DPIAs
Third-party audits and penetration testing
ISO 27001-aligned controls
SOC2-compatible architecture
Zero-trust policies and access logs
Automated backup, DR, and BCP policies
GENIUX ensures secure, compliant, and efficient financial operations through a modern infrastructure built for cross-border business.
Our solutions are designed to support transparency, automation, and regulatory traceability from day one.
๐ฆ Banking & Payment Infrastructure
Use of certified banking institutions and regulated payment service providers (PSPs) for domestic and international operations
Support for multi-currency transactions and cross-border settlements in full compliance with local and international regulations
Integration with SEPA, SWIFT, and IBAN-enabled platforms for reliable and timely payments
๐ Billing & Documentation
Automated invoice generation with localized tax compliance (e.g. VAT, TVA, GST)
Real-time access to full transaction history, supporting due diligence, audit trails, and tax filings
Custom billing workflows for B2B, SaaS, and milestone-based engagements
๐ Operational Integrity
End-to-end digital traceability for all financial transactions
Integration with leading accounting tools and ERP systems for real-time reporting
Continuous monitoring of provider compliance and financial data integrity
At GENIUX, we are committed to the highest standards of financial integrity, legal compliance, and operational transparency across jurisdictions.
Our governance framework ensures trust, accountability, and long-term partnership viability.
We comply with, and go beyond, core regulatory and financial standards, including:
๐ผ Financial Reporting & Standards
Full alignment with IFRS (International Financial Reporting Standards)
Compliance with local GAAP (Generally Accepted Accounting Principles) in each jurisdiction of operation
Transparent bookkeeping supported by registered financial identifiers: EIN, VAT, SIRET, etc.
Multi-currency and multi-entity accounting systems for cross-border transactions
๐ Audit & Risk Management
Regular internal audits to ensure procedural discipline and operational control
Third-party independent audits performed annually to validate compliance and financial soundness
Continuous risk assessment and monitoring for financial, legal, and operational exposures
๐ก๏ธ Regulatory Compliance & Ethics
Full adherence to EU and UK Anti-Money Laundering (AML) Directives
Respect of Know Your Customer (KYC) and counter-terrorism financing (CTF) frameworks
Data protection aligned with GDPR and equivalent international privacy regulations
Proactive adaptation to new regulatory frameworks across the technology and engineering sectors
This robust structure guarantees transparency for our partners and reinforces our long-term commitment to responsible growth.
At GENIUX, we believe that people are at the core of innovation.
We uphold the highest standards of employment compliance, labor ethics, and workforce governance โ across all regions where we operate.
๐ Employment Classifications & Contracts
Strict respect for legally defined employment classifications (e.g. employee, contractor, consultant)
Use of compliant, locally adapted employment contracts, reviewed by legal professionals
Clear distinction of roles and responsibilities to ensure alignment with labor codes and tax laws
๐ Global & Local Hiring Standards
Alignment with country-specific labor laws, including work eligibility, probation rules, and working hours
Respect for non-discrimination, equal opportunity, and diversity and inclusion principles
Ethical recruitment processes that prioritize transparency, merit, and well-being
๐ฐ Payroll, Benefits & Social Contributions
Full payroll compliance, including mandatory social charges, taxes, and employer contributions
Administration of employee benefits in accordance with local labor laws (healthcare, pensions, paid leave, etc.)
Partnerships with certified Employer of Record (EoR) or Professional Employer Organizations (PEOs) where required for international employment
We ensure that all collaborators โ whether internal teams or extended experts โ are employed, compensated, and protected in full compliance with local and international labor regulations.
No. GENIUX enables compliant international hiring through partnerships with certified Employer of Record (EOR) and Professional Employer Organization (PEO) providers.
This allows us to scale talent acquisition globally while ensuring full legal and tax compliance in every jurisdiction.
๐ค Why We Use EOR/PEO Partners
To hire and onboard local talent in over 100+ countries โ without setting up local entities
To manage payroll, taxes, and statutory benefits in accordance with local labor laws
To issue compliant employment contracts, adapted to each countryโs regulatory framework
To mitigate legal risk and ensure secure, fast expansion of distributed teams
vTo handle visa sponsorships, work permits, and local labor protections where applicable
By leveraging trusted EOR/PEO partners, GENIUX guarantees a compliant, efficient, and employee-friendly global employment experience โ for both our teams and clients.
At GENIUX, every collaboration is built on a solid legal foundation.
We ensure clarity, fairness, and full protection of all parties through structured and customized contractual frameworks tailored to the scope and nature of each engagement.
๐ Standard Legal Framework
Every engagement includes:
Customized Non-Disclosure Agreements (NDAs) to protect confidential information before and after project execution
A comprehensive Master Service Agreement (MSA) outlining roles, responsibilities, liabilities, and overall terms of engagement
A detailed Statement of Work (SoW) defining deliverables, milestones, timelines, and payment terms for each specific project or phase
Intellectual Property (IP) transfer clauses ensuring proper ownership and licensing aligned with client expectations
Dispute resolution mechanisms, including jurisdiction, mediation/arbitration procedures, and escalation paths to reduce legal uncertainty
This legal framework safeguards innovation, ensures alignment, and facilitates long-term partnerships based on trust and legal clarity.
At GENIUX, we maintain rigorous documentation and system logging practices to ensure full traceability, audit readiness, and accountability throughout all project lifecycles.
๐ Comprehensive Logging Systems
We systematically capture and organize:
Project activity logs and communication threads across platforms (project management tools, emails, collaboration hubs)
Access control records, including user permissions, authentication events, and access timestamps
File versioning history, covering document revisions, code commits, and asset modifications
System configuration and infrastructure changes, including deployment logs and security updates
Incident reports and operational escalations, where applicable
๐ Audit Readiness & Compliance Support
All records are securely stored, timestamped, and backed up in accordance with best practices
Logs are available upon request for internal reviews, client audits, or third-party compliance assessments
Optional export and archiving solutions for ISO, SOC 2, GDPR, or industry-specific certifications
This approach supports full operational transparency and reinforces our commitment to governance, accountability, and data integrity.
At GENIUX, we hold our subcontractors and external partners to the same high standards we apply internally.
Every collaborator is subject to strict onboarding and continuous oversight to ensure alignment with our values and compliance obligations.
๐
Due Diligence & Audit Framework
All subcontractors undergo:
Initial and annual compliance audits, covering legal, financial, and operational risk factors
Verification of cybersecurity certifications, such as ISO 27001, SOC 2, or local equivalents
Review of data handling practices, access permissions, and information security protocols
๐ฑ Ethics, Labor & Sustainability Checks
Ethical labor screening, including anti-forced labor, non-discrimination, and fair compensation practices
Evaluation of environmental responsibility, including sustainability policies and emissions impact (where applicable)
Alignment with GENIUXโs Code of Conduct and relevant international compliance frameworks (e.g. UN Global Compact, OECD Guidelines)
This structured vetting process ensures that all contributors to our projects operate with integrity, security, and respect for people and the planet.
SUPPORT
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